The S300N is designed for high-volume environments requiring rapid output, while the TN260 offers a more compact footprint ideal for limited counter space. Both support standard thermal paper and offer easy-load mechanisms.
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The S300N is designed for high-volume environments requiring rapid output, while the TN260 offers a more compact footprint ideal for limited counter space. Both support standard thermal paper and offer easy-load mechanisms.
We offer several wireless options: the TS320B utilizes Bluetooth for mobile pairing (Tablets/Phones/PC/POS), while the TS320W, TS220 use USB wired model and TST700W is suitable for long-range scanning within a store or warehouse.
Yes. The TPA156 is equipped with multiple I/O ports, allowing you to seamlessly connect Tenax cash drawers (like the CDH17), receipt printers, and barcode scanners to create a complete POS ecosystem.
Our PTW Series (available from 10" to 21.5") is built for industrial-grade reliability. They are commonly used as industrial controllers due to their rugged design and diverse sizing with IP65 rating and tough built. But can be used as self-service information kiosks.
Absolutely. The MT5-A is designed for mobility and durability, making it perfect for "line-busting," outdoor events, or tableside ordering where a portable, hand-held Android solution is required.
Our customer displays typically connect via USB or Serial interfaces. They are designed to be "plug-and-play" with most POS software to show real-time transaction data and promotional messages to your clients.
Yes. The MP P210 features Bluetooth connectivity, allowing it to pair with Android and iOS devices. It is the ideal companion for the MT5-A mobile POS or for printing on-the-go labels and receipts.
Yes. Our cash drawers use the industry-standard RJ11/RJ12 connector, making them compatible with almost any standard thermal receipt printer on the market.
The TMP300 is a versatile unit that supports both Windows and Linux environments, giving you the flexibility to run complex retail software or lightweight web-based applications, while TMP01A is an Android based box PC.
To run a self-test (on models like the TN80): Turn the printer off, hold down the 'FEED' button, and turn the power back on. Release the button after 2 seconds. The printer will output a configuration page showing its status and settings.
First, ensure the screen is clean of debris. If using a PTW Series or TPA156, check that all cable connections are secure. If the issue persists, you may need to recalibrate the touch settings via the "Control Panel" (Windows) or "Display Settings" (Android).
Ensure the wireless receiver is firmly plugged into the USB port. If it still doesn't transmit, scan the "Match" or "Pairing" barcode found in your user manual to re-establish the connection between the scanner and the receiver.
You can download all current drivers, utility tools, and user manuals from our Download Center on the Tenax website. Simply search for your model number (e.g., S300N or TPA156).
Check the cable connection between the drawer and the printer. Ensure the printer is turned on and has paper, as most cash drawers rely on a signal from the printer to trigger the opening mechanism.
Yes, all Tenax products come with a standard manufacturer's warranty. We provide comprehensive technical support through our service desk to ensure your business operations remain uninterrupted.
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